[SpamCop-Geeks] Re: Goodbye, Old Friend... Computer Associate's E-Z Trust Anti-Virus

[Chris F. Willoughby]

:-(

I still use it.. but I agree with you about their website. They fubar'd it.

Chris

"Bill Turlock" <"Bill Turlock"@sonnic.net> wrote in message 
news:41FD38E6.FBDEEA98 at sonnic.net...
>
> It was with sadness that last night I removed Computer Associate's E-Z
> Trust Anti-Virus from my computer.
>
>
> I have been using their software to protect my computer since the late
> nineties. I started with their free Inoculate-It Personal Edition, and
> have had nothing but praise for their products. I had never had a virus
> get through, and only one false positive, in all that time!
>
> I had recommended it unequivocally to all my friends and family.
>
> When the free IPE was discontinued, I gladly paid their price for the
> new E-Z, and the $10.00/year for definition updates.
>
> Earlier this month I had received an e-mail notice that my yearly
> subscription was about to expire, and that I should go to their website
> to get it renewed.
>
> The website is a maze of twisty little passages, all alike, impossible
> for me to navigate, and in most places, nonfunctional for me. At one
> point, it wanted me to enter my CC number on a non-SSL page! And good
> luck on getting their on-line help desk function to work, it's a loop!
> Talk to a human? Ain't gonna happen.
>
> And... now, the yearly definition updates subscription has gone up to
> $20.00, and if that's not enough, they've gone over to the Dark Side...
> a preference box for e-mail offers permission on the order page is
> 'pre-checked'.
>
>
> It's just too much, and I'm not going to take it any more. I've
> researched my favorite forums for recommendations on the best free A/V,
> and AVG seems to come up tops most of the time, so last night I blew out
> E-Z and installed Grisoft's AVG.
>
> Goodbye, Old Friend.
>
> Bill