[SC-Help] Cyveillance Response

[nobody at spamcop.net]

Hello All,

Just wanted everyone in the Forum to know that we at Cyveillance take your feedback very seriously.  I also want you to know that we are excited to be actively supporting your efforts to combat spam email.  We share your concern with the issues of privacy and unsolicited commercial email.  At Cyveillance, we have been at the forefront of exposing malicious Internet tactics, and have published groundbreaking studies on issues like Web bugs and overly aggressive marketing tactics.  We also work closely with leading companies around the world to help fight customer fraud and abuses that are perpetrated in spam email and other online environments.  As you may have read on our website, many of Cyveillance's clients are corporations whose brand names and products are used in spam without their knowledge.  Cyveillance collects spam in order to report abuses to the victimized companies so that they can take action against the spammers and protect their customers.  Any email shared with Cyveillance will help raise awareness of this pressing consumer issue and harness corporate resources to combat abuse.  

In terms of the other concerns expressed in this Forum relating to how Cyveillance gathers information from the Internet, we set the highest standards for our online activities.  We have removed any cookies from our site, we do not collect personal information from any visitors without their authorization, and we take great pains to ensure that our crawlers minimize the load on other sites’ servers.  With regards to our Prospect Locator solution referenced in an earlier post, the information gathered with our technology is used for the purpose of establishing B2B licensing relationships, which is typically done via the phone.  We are very careful not to inadvertently use our technology in any way that could contribute the same activities that we are fighting to deter.

Thanks again for the feedback and for your joint efforts to help us in our common goal of combating fraud and abuse on the Internet.

Brian Murray
Vice President of Client Services
Cyveillance, Inc.