[SC-Help] Re: RHN Demo Account Expiring -- Act Now!

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"anonymous poster at 66.57.161.236" wrote:
> 
> I have a demo account with Red Hat Network, that allows my Linux system to query Red Hat for updates.  I have to fill out a survey to keep it active.  From time to time I get notified that I have to fill out another survey.  I filter on the X-Spam tag that my ISP puts on mail that bl.spamcop.net thinks is spam.  My notification from Red Hat has the X-Spam tag so my message went straight to my trash can.  This email isn't really Spam, it even has a custom link in it just for me to fill out a survey and extend my demo account.
> 
> X-Spam: Client host [66.187.232.120] blocked using bl.spamcop.net; Blocked - see http://spamcop.net/bl.shtml?66.187.232.120
> From: Red Hat Network <dev-null at rhn.redhat.com>
> Subject: RHN Demo Account Expiring -- Act Now!
> 
> Thanks, John (NewBie)

So, put another filter in place before the X-Spam filter to see if the
mail comes from RedHat and move it to a RedHat folder!

This is a problem of poor filtering on your part and probably on the
part of a person reporting spam, not a problem with SpamCop.  

There is always a chance that a mail that is sent out bulk and with
certain keywords is going to be picked up, by mistake by a user with
poor filters for example, and forwarded to spamcop and accidentally
reported.

Therefore, it is wise to not automatically dump mail into the trash.  I
never let anything filter mail automatically to the trash.  The chances
of filtering something valid are too high.