[SC-Help] My Mom's Account

[Erin]

Mike Easter wrote:

>>I'm trying
>>to cut down on my mom's spam for her, and I can't have access to her
>>account (at hotmail) forever. Is there nothing I can do for her?
> 
> 
> Let's call you her support person who is trying to help her
> configuration so that she gets less spam frustration and handles her
> mail better.  The more access a support person has to someone's mailbox
> or account or computer or whatever, the better.
> 
> 
> #1 priority to eliminate spam from the Inbox
> so that wanted mail can be handled non-frustratingly.  Ideally this
> would be accomplished by filtering all spam from the Inbox by some kind
> of filter which does not filter goodmail and so that the recipient did
> not have to read spam subjects and froms to 'find' their goodmail.

She has a hotmail account, and the JunkMail filter is turned on. She 
gets most of her spam filtered to the 'Junk E-Mail' folder. I currently 
use her password to get into her account to copy and report spam. She 
has a lot of attachment to this account (she's had it for years) and 
will not delete it.

> The best way to avoid opening a spam insecurely is to keep spam out of
> the Inbox.  The Inbox was 'designed' for handling wanted mail, it wasn't
> well designed for handling spam, and the spammer has the upper hand when
> people are having to read their spam subjects and froms in order to
> determine what is spam and what isn't.  That is an unhealthy activity.

She uses the web interface. Each time she checks her mail, she goes 
through the junk mail folder to retrieve messages that she wants and 
delete spam, sorting them without opening them.

I've checked hotmail for any kind of blocking list. There is one, but is 
it really practical to try to make a list of emails and domains to 
block? There is a 'reporting' service, and I'll look into this to see 
what exactly that does.

So if it's pointless to report her junkmail for the sake of receiving 
less, and you don't recommend unsubscribing, what are actions to take?