[SC-Help] Re: I know you're tired of hearing this, but ... re FAQs

[Blammo]

On 30 Jun 2005 WazoO entered spamcop.help and left 
news:da239e$gck$1 at news.spamcop.net:

> Blammo's follow-ups, the years of continuing bitches
> about the www.spamcop.net FAQ-o-matic thing ... trying to picture
> this page as having those 'initial' answers for those first-time (ticked
> off) visitors

I don't have much trouble with the FAQ-O-Matic, but I think the priority's 
a little messed up; some info is buried, or out-dated, or nonexistent.
I mean, first, you need to know what Spamcop does, then how to get the 
original spam source, how to sign up, how to report and reporting rules, 
then what to do when things go wrong. Seems like "how to read headers" 
would be important as well. Signing up could be a higher priority, but 
signing up only to find out you can't report is pretty annoying. Perhaps 
"What you need before signing up" would take care of that.

Of course Spamcop Mail would be a separate section, but similar, and the 
"What to do if you're blocked" would be a separate section.
It is basically that way now, but needs improvement

-- 
| Ric
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