[SpamCop.net - protecting the internet through technology]

[SC-Help] Re: I know you're tired of hearing this, but ... re FAQs

WazoO nobody at devnull.spamcop.net
Fri Jul 1 00:49:17 EDT 2005


"Blammo" <nttp.sc.sh at bigsleep.org> wrote in message
news:Xns9685CAD50E96Bblammo at 216.154.195.61...
> On 30 Jun 2005 WazoO entered spamcop.help and left
> news:da2827$jcj$1 at news.spamcop.net:
> > "Blammo" <nttp.sc.sh at bigsleep.org> wrote in message
> > news:Xns9685BB667D317blammo at 216.154.195.61...
> >>
> > Are you attempting to answer my actual query for input on attempting
> > to do this "portal" page,
>
> Well, I believe by "portal page" you are refering to the Help link, but
> I'm not really sure. I look at the big picture first, so it's just a
> general input comment, so where your work will end up doesn't effect my
> input much.

http://forum.spamcop.net/forums/index.php?act=home
is the weak example I'm trying to talk about

> >> It is basically that way now, but needs improvement
> >
> > Based on your "never been there"...
>
> Nope, never been there. I can imagine what I would do if I were new to
> Spamcop, or never been a member, I would look at the FAQ/Help/Info first,
> even if there were no news groups.

Pop's last were dealing with "new to SpamCop" issues ..
One person stated that "Help" suggested "help for that web page"
I just re-named the "Forum FAQ" links on the Forum pages as
someone complained that "Forum FAQ" sounded like "use
of the Frum issues" .... today, a new user bitched that "the"
SpamCop FAQ was opaque, didn't have answers, etc, but
figured the "SpamCop FAQ" links on the Forum pages would
take him right back to the same FAQ ...

> Even if what you do never gets incorporated into the main Spamcop Help
> section, I still think there's a basic order of logic, the order may be
> slightly different for the Forum FAQ, but could be copied over to the main
> help section.

Still missing the main point it seems ... two different systems, under
control of different people ... thus far, I'm still a bit of a free agent,
but I have no access to the "main help system"

> But that's just the view from my window. I need to write a "Spam FAQ"
> myself, I know it takes work. I do visit forums but I have to limit
myself,
> I already waste too much time in news groups. I can easily waste hours
> searching forums never finding anything, if you can improve on that then
> you get an 'atta boy' from me.

?? in addition to the built-in Forum search engine, adding in a
Google search function for the Forum, newsgroups, and the
www.spamcop.net pages (for the original FAQ) ... SpamCop
functions broken out into separate categories .. active
Moderators to move those wrongly posted items ...??

and again, you were/are one of the vocal ones talking about
the (FAQ) issue ... I must still be missing something ..




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