[SpamCop.net - protecting the internet through technology]

[SC-Help] Re: Need Support to recover lost e-mail

Kenneth Brody kenbrody at spamcop.net
Tue Jul 12 17:13:25 EDT 2005


McWebber wrote:
> 
> "bseymour" <bseymour at spamcop.net> wrote in message
> news:db0svs$j4c$1 at news.spamcop.net...
> > My wife was downloading email from spamcop yesterday when the computer
> > crashed, HARD. She saw a number of new messages right before the crash,
> bug
> > after restarting there was nothing. I checked her account via WebMail and
> > the messages were gone, downloaded.
> >
> > Is there any way the SpamCop team could help us recover those messages?
> 
> If your PC told the spamcop POP3 server that the mail was retrieved, and you
> don't have Outlook Express set to leave a copy of the message on the server,
> I think it's gone. If OE is set to leave a copy on the server, you may be
> able to grab it from another PC as still new. Unless there's a backup and
> the email was sitting there from the previous day and got backed up
> overnight. My guess would be you're SOL.

Since SpamCop's webmail interface has a trash bin, it's possible that when
you delete messages via POP that they end up there.

Check the "Trash" folder.  If they're not there, "SOL" may be correct.

-- 
+-------------------------+--------------------+-----------------------------+
| Kenneth J. Brody        | www.hvcomputer.com |                             |
| kenbrody/at\spamcop.net | www.fptech.com     | #include <std_disclaimer.h> |
+-------------------------+--------------------+-----------------------------+
Don't e-mail me at: <mailto:ThisIsASpamTrap at gmail.com>



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