[SC-Help] Listed on the blacklist and can't find out why

[Wallace, David K.]

Over the last 2 days, our company's domain has been listed on SpamCop's 
black list.  We have been given the following reason:
a.. System has sent mail to SpamCop spam traps in the past week (spam traps 
are secret, no reports or evidence are provided by SpamCop)

Based on your definition of "Spam Traps", I'm going to make the following 
assumption:
    This means if a company subscribes to SpamCop's service, they create 
fictitious email addresses (example: bobby at companyabc.com);  Then, if any 
emails get sent to bobby at companyabc.com, they are making the assumption that 
these emails are spam emails, and will put the originating email domain in 
their black list.

My questions are:
1. Do you do it by Domain Name or MX Record? (meaning, I don't want to get 
black listed if someone is spoofing our name)
2. How do we find out what email address or domain you are referring to?  If 
this is an accidental error by a user who has misspelled a users address, 
how can I stop it unless I know what is being done wrong?

I feel like I'm looking for a ghost, because I know mass emails are not 
being sent out from my company, but I have nothing else to search for to 
find the root cause of the issue.

Please help...