[SC-Help] Reporting via email takes a long time?

[Al pUzzuoli]

Hi all,

I have been a user of the Paid reporting service for some time now.  For 
months, I was able to happily report spam by forwarding messages to my 
submittal address.  This still works but lately, I've noticed that for 
some reason, Spam cop can take anywhere from half an hour or more to 
send back an acknowledgement.  At least for me, this delay has really 
cut down on the efficiency and over all usability of the service.  Often 
times, I find that I submit a spam, and by the time the confirmation 
message arrives, I have moved onto something else, or even left the 
computer altogether.  This results in the spam eventually getting 
reported but not nearly in as timely a manner as used to be possible.

Just curious as to whether there is a technical issue or whether this 
delay was deliberately introduced into the process for some reason?

Thanks for any info,

--Al