[SC-Help] Can't re-login to ISP account
Warren Odom
no_spam at no_spam.com
Wed Mar 16 12:50:10 EST 2005
I've had a spam reporting account for years. Yesterday I created an ISP
account (using a different Email address, following the instructions) to
check on anything SC had a record of, that was coming from my mail server.
Then I had lots of trouble logging back in to my reporting account. Finally
partially fixed that, but now today I need to shut off the hourly status
Emails and I can't log back into the ISP account.
When I try logging into either account, it says "You appear to be using an
old login (you may have logged out in another browser session)." This
message is less than helpful (doesn't define "old," doesn't say how to fix).
I click the "Log in here" link, try again, and get back the same message.
As I mentioned, I can "partially" fix the reporting login problem by using
the non-cookie "HTTP basic auth" login, but there is no such option for the
ISP account.
Finally I tried deleting all SC cookies (more than once), but the problem
persists.
Even more puzzling, I got the same message when I tried to login to the
reporting account on two other computers (which I've used in the past to
report spam), even though I've never tried to use the ISP account on them.
I even tried getting a totally new ISP account today, under a (third)
different Email address, but it gets the same problem.
So I'm stuck -- please help me with this problem.
Thanks -- Warren
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