[SC-Help] Re: Newsgroups beef (was Stock inflaters?)

[smims at sunstoneinc.com]

Mike the problem we are having is that 2 of our partners, 1 of whom is 
listed in the email, have been receiving this 5.4.7 error message whenever 
they send email to us.  This started happening over the past two weeks. We 
have check our settings on our Surf SMTP server, our firewall, our DNS and 
there is nothing blocking these accounts.  We are trying to find out what 
else may be causing the problem why just these 2 are not able to reach us 
and thousands of others are just fine.

This is from our vendor Inovis
From: Mail Delivery System [mailto:MAILER-DAEMON at ironport.qrs.com] 
Subject: Delivery Status Notification (Failure)

The following message to was undeliverable.
The reason for the problem:
5.4.7 - Delivery expired (message too old) ''
 
Steville  



"Mike Easter" <MikeE at ster.invalid> 
Sent by: spamcop-help-bounces-+smims=sunstoneinc.com at news.spamcop.net
10/07/2005 01:50 PM
Please respond to
Help about SpamCop and spam <spamcop-help at news.spamcop.net>


To
Steville Mims <smims at sunstoneinc.com>
cc

Subject
Re: [SC-Help] Re: Newsgroups beef  (was Stock inflaters?)






smims at sunstoneinc.com wrote:
> Hi Everyone - any ideas on how I can resolve this problem as shown
> below:

You will have to state what the problem is more exactly.  What you have
shown below doesn't tell me/us enough;  I can't make sense or an
understanding of what you have pasted absent a context.

> Da: Mail Delivery System [mailto:MAILER-DAEMON at ibs01.interbusiness.it]

There is no such resolvable host as ibs01.interbusiness.it, so there can
be no such working mailer-daemon address so I don't know what system
this came from.  It could be a non-routing name.

> Inviato: giovedì 29 settembre 2005 9.04

That looks like an .it datestamp which is pretty old.

> A: xxx at karizia.it

That looks like a munged address whose domainname does resolve and which
does have an MX mx.karizia.it which resolves to 6 different IPs and
those IPs rDNS to mxavasN.aruba.it where N = 1-6.

> Oggetto: Delivery Status Notification (Failure)

That looks like a DSN.  A DSN might be generated by a sender or
recipient server.

> The following message to <xxx at sunstoneinc.com> was
> undeliverable.

That looks like a munged username of the sunstoneinc.com domain.  That
is the same domainname as the From in your header.  You didn't happen to
describe the circumstances of any part of this message which was pasted
into a thread on a different topic.

> The reason for the problem:
> 5.4.7 - Delivery expired (message too old) ''

That is a NDR [non-delivery report] code which indicates that it is
permanent with the 5 and that 5.4.7 was intended by RFC 2582 [section
4.1.3] to mean:

Time has expired; deliver-by-time reached or passed

If the message is not delivered or relayed before deliver-by-time and a
by-mode of "R" was specified, no further delivery attempts may be made
for the message.  The server or MTA MUST issue a "failed" DSN with
status 5.4.7, "delivery time expired", for each recipient address with
either no NOTIFY parameter specified or for which the NOTIFY parameter
includes "FAILURE".


-- 
Mike Easter
kibitzer, not SC admin

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