[SC-Help] Re: What's wrong now, Spamcop?

[Mike Easter]

anon wrote:

> I also have not been getting reports back since Mar 15 middle of the
> afternoon (PST.)

Did you try what Tom did and go to the webparser page and see if you had
unreported spam?

Did you check on your email address in preferences?

Did you try sending yourself a copy of the Submit address spam?

I'm still not seeing any reports of this in the forums, and I'm still
getting my reports back, the most recent was sent 10 minutes ago.

When you submit attached spams, they are going out your provider's
server to the SC submit address, being received and parsed by that
system, and then the reporting links [or quick reports] are being sent
back to your address of record at SC.

There are several places to break in that chain.  It is useful to know
if the spams were received at the parser and parsed but the system of
providing you with the report didn't work or if instead it appeared that
the parser didn't get the submit.  If the parser didn't get the submit,
it is useful to know if you would get a copy of that submit to some
other secondary address.


-- 
Mike Easter
kibitzer, not SC admin