[SC-Help] Re: No longer getting back spam reporting link emails

[Mike Easter]

Michael Fullerton wrote:
> Michael Fullerton
>> "Mike Easter"
>>> Michael Fullerton wrote:

>>>> I am no longer getting back spam reporting link emails. I recently
>>>> did some changes to my email accounts and there might have been a
>>>> few bounces but I can login to SC and there are no alerts. My ISPs
>>>> do not block any email.
>>>
>>> Try putting your own address or alternate address of yours as an
>>> additional To or CC to the submit and see if you get that.
>>
>> I just tried it and I got the CC email. The link also came back so I
>> guess complaining here works. (:
>
> There is still a problem. I sent in two reports early this morning and
> nothing has arrived yet. I have had this problem sporadically for the
> last month or so. It has gotten really bad this last several days.

You may have more than one pattern of trouble.  Troubleshooting
inconsistent problems requires that the entire troubleshooting operation
be performed each time, or during a problem and also not a problem.

You have to keep checking the SC login and make sure there are no
alerts.  You have to keep CCing an address you control.

Trying a 'trick' and not having the problem show itself during the
troubleshooting trick doesn't actually contribute to understanding the
solution or making a diagnosis.


-- 
Mike Easter
kibitzer, not SC admin