[SC-Help] Guess again

[John Piraino]

The newsgroup link you sent states:
I have the following text between Report reply handling and Spam Munging and 
it seems the default is set to disabled.

Quick Data Reports
Disable quick data reports
Enable quick data reports


When you use "quick" spam submission SpamCop sents automatic "[SpamCop] 
Quick reporting data" response. By choosing "Disable quick data reports", 
you can override this behavior.

Further:

Unfortunately, it turns out that the option is NOT available to Email 
Filtering Service users who are reporting spam from their Held Mail folder. 
It only applies to reporting accounts that have been granted "quick" access 
for email spam submissions.

Please accept my apologies for getting your hopes up prematurely. The 
omission is my fault because I didn't realize that including Email Filtering 
Service users would require specific code to tie the option to their 
reporting accounts.

I just now submitted a request to have my error fixed.

While we're waiting for that to happen, I would be happy to enable email 
"quick" reporting for users who are reporting spam from their Held Mail 
folder so they can take advantage of the option.


WHAT THE F*CK ARE WE PAYING FOR IF WE SPEND THE DAMN TIME TO SEND THE MAIL 
IN FOR REPORTING, WHAT MAKES THEM THINK THAT WE DON'T WANT IT TO BE 
REPORTED?   WHAT KIND OF SCAM IS THIS?   I DON'T THINK I'LL RENEW WHEN MY 
SUBSCRIPTION COMES UP AGAIN IN DECEMBER.

I'M SORRY I DON'T HAVE TIME TO SIT AND READ NEWSGROUPS, FORUMS ETC.  I PAY 
FOR A SERVICE, I EXPECT TO GET WHAT I PAY FOR WITHOUT HAVING TO SPEND HOURS 
OF MY TIME READING NEWS, NEWSGROUPS ETC.  IF THE SERVICE MAKES CHANGES, I 
WOULD EXPECT TO BE NOTIFIED OF CHANGES NOT SPEND RELENTLESS HOURS TRING TO 
FIGURE OUT WHY SOMEONE BROKE SOMETHING.


Reporting preferences
Display Name
Normally, SpamCop sends reports identified by a simple number. Here, you can 
personalize your reports with your own name. In either case, SpamCop will 
conceal your real email address and forward any replies to the numerical 
address to you. Your Display Name should be a handle or your real name, not 
an email address.


Personal copies of outgoing reports
If you wish to receive a copy of every outgoing report, enter your email 
address here. This is a "Bcc" so nobody else will be able to see this 
address. Note that this will create a separate copy for each report even if 
there are multiple reports per spam.


Public standard report recipients
If you wish others to receive a copy of every spam you submit, enter the 
email address here. Please do not send to any address which is not receptive 
to receiving untargetted spam reports. Note this will create only one copy 
for each spam, even if there are multiple reports per spam.


Show Technical Details during reporting
SpamCop can reveal the logic it uses as it finds the right reporting parties 
for your spam. This can be helpful for advanced users who want to 
double-check SpamCop's logic, or for new users who want to learn from 
SpamCop's example.


"Are you sure?" Prompts
SpamCop uses javascript confirmation boxes to ask if you are sure whenever 
you perform actions which could be destructive. By choosing "no prompts," 
you can override this often-annoying feature.


Report reply handling
SpamCop challenges "administrators" by making them respond to an email to 
determine if they are people or robots. Only human replies which require 
action from you are forwarded to your attention by default.
You may override this behavior if you would rather receive every reply, 
robotic or otherwise.


Spam Munging
SpamCop usually tries to obscure (munge) your email address and other 
identifying information from spam reports before they are sent. However, 
some ISPs will not accept this type of report.
If you select munging, SpamCop will not send to ISPs which refuse munged 
reports by default (you will be given a default-off option when using the 
web-interface). If you select intact spam copies, SpamCop will send all 
reports unmodified.
It has become painfully obvious that spammers are able to identify your 
email address by using tracking codes - even after SpamCop's attempts to 
munge them. It has also become plain that even the largest and most 
well-respected ISPs forward complaints intact to the accused.
In response, we now offer the ability to send reports silently. These 
reports are not emailed and are not available to anyone but SpamCop 
administrators and will not be shared (except as aggregate counts).


3rd party report default
Sometimes, people other than the ISP as identified by SpamCop have an 
interest in seeing copies of SpamCop reports (for example, small downstream 
providers, or users running services on a DSL or cable-modem). SpamCop will 
offer you a checkbox on the web-reporting form when this occurs. Normally, 
this checkbox is default ON, but by changing this option, you can alter the 
behavior of SpamCop so that the default is OFF.
"WazoO" <nobody at devnull.spamcop.net> wrote in message 
news:e4jc13$m1i$1 at news.spamcop.net...
> "John Piraino" <piraino at spamcop.net> wrote in message
> news:e4j3r1$gve$1 at news.spamcop.net...
>> Ok, so I've been a subscriber for 4 years now.  All of a sudden, I get NO
>> REPORT SENT.
>>
>> I see the message that states  "Setting your Preferences to "Enable quick
>> data reports" will
>> return things to normal."
>>
>> Where might this option be?  I've spent the last hour looking under every
>> friggin configuration that I have and can not see this option?
>
> If following the newsgroup traffic hasn't helped (and I will note
> that not all traffic has been in "one" newsgroup ... perhaps try
> another view in the sequence, scenario, issue, and status ...
>
> http://forum.spamcop.net/forums/index.php?showtopic=6366
>
> You don't actually mention how you're submitting, but the
> "discussion" 'over there' has tried to cover all bases ...
>
>