[SpamCop.net - protecting the internet through technology]

[SpamCop-List] Re: [Feature request] Suggestion for easier reporting

Skiwi skiwi+newsgroups at spamcop.net
Fri Aug 6 12:02:28 EDT 2004


John McLusky wrote:
> Max wrote:
> 
>>1) What about a preference "automatically send spam reports for all
>>mail submissions". This would be the simplest from a user
>>perspective, I would never have to logon to spamcops website to send
>>my reports. But I can understand if you would want an extra level of
>>"security" to make sure the user approves his or hers spam
>>submission, which leads me up to suggestion 2) that would be the next
>>best thing:
>>
>>2) Instead of having to go thru the "Report now procedure" for each
>>submission why not have all submissions on the same page with the
>>ability to "Send spam reports now" for all at the same time. This
>>should be fairly easy to implement and would make spam reporting a
>>lot easier!
>>
>>
>>What does everybody else think? Or maybe you have a work around for
>>this problem that I haven't found - then please share it.
> 
> 
> Point 1 - this facility used to exist, although web pages were not LARTed.
> However, it was removed due to high numbers of inaccurate reports (e.g.
> parsing errors).
> 
> Point 2 - this is a feature for SpamCop Mail subscribers, but only for mail
> caught by SpamCop's filters if you then forward on to a regular mail
> account.


Also, the Spamcop 'philosophy' is they would rather have one correct 
report than 996 correct reports and 4 incorrect - that is, the reporter 
needs to check all spam on an instance by instance basis to make sure 
that it is indeed spam...

We ALL have accidentally submitted email for reporting that we realise 
is *not* spam ('false positive'), but we can then cancel that report...

To quote the reporting page's big, black font: *"ATTENTION: Report only 
those e-mail addresses and web sites that you think your spammer has 
used. Avoid checking any boxes left empty unless you know that your 
spammer has used the addresses or sites thus identified. Each false 
report that you submit means wasted time for a network administrator, so 
take care. The last thing SpamCop wants are network administrators so 
accustomed to false claims that they no longer take these spam reports 
seriously."*


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