[SpamCop-List] Re: Yahoo refusing reports and nobody is at the abuse desks?

[Lawrence Glasser]

nobody at spamcop.net wrote:
> 
> I tried to report a spam scammer's Yahoo e-mail address and was told
> that Yahoo doesn't accept reports to abuse at yahoo.com anymore.  That's
> not a surprise.  Every time I've reported a spammer's box, the e-mail
> address had to be near the top of the report or else Yahoo would send an
> auto-reply claiming that there was nothing that could be done because
> the spam didn't come from Yahoo.  Putting the address before the spam
> headers like SpamCop does got a reply about how Yahoo had taken
> "appropriate action" against the account, but they wouldn't say what
> action that was.  Like the inept customer service department, there's
> probably no one reading the reports.  I got an account shut down with
> only one fake report.  Make an account and put the address into some
> Yahoo message headers as the From address and Yahoo would delete the
> account after receiving the spam report without checking the IP
> addresses to make sure that the addresses were really the ones used for
> spamming and not those of an Innocent Bystander.  It looks like it's all
> automatic and run by keyword-scanning software.  If other abuse
> departments work this way, it's not surprising that spammers are able to
> stay on the same ISP for so long.  Just set up one main account and a
> second one for spamming.  The ISP will only shut down the second
> account, which is replaced within a few days and the spamming continues.
> There's a big spammer that has been able to get my personal information
> and is trying to sell me a second mortgage or a high interest rate on a
> loan or some other stuff.  The host is xo.com, which has given this
> spammer at least 5 different Web site accounts that are still working
> after many reports to this ISP.  It looked like they shut down one
> account and a new one was already up and being spamvertized within two
> hours.  Do any big abuse departments actually read spam reports and
> investigate their clients?

I know, for a fact, that Google has been *very* aggressive in curbing abuse.

Larry