[SpamCop-List] Re: Do Deputies want email?

[Miss Betsy]

"Ellen" <nobody at spamcop.net> wrote in message
news:c2leme$cqt$1 at news.spamcop.net...
>
> "Miss Betsy" <nobody at spamcop.net> wrote in message
> news:c2lbat$8g4$1 at news.spamcop.net...
> > There was a poor soul on the web forum who couldn't understand
why he
> > was blocked.  I got him to give me the IP address, but the next
poster
> > gave him the deputies at address.
> >
> > I don't know why the deputies at address is just not posted in
a
> > conspicuous place when somebody checks the bl instead of
posters
> > having to stumble across it in another post or wait until
another
> > poster gives it to him.
> >
> > Another spamcop policy that isn't very clear.
> >
>
> The addresses are on the website in various places. For example
in the faq
> pages about the blocklist -- specifically this faq-- there is an
address
> that can be used which is at the bottom of the faq.
>
> http://news.spamcop.net/cgi-bin/fom?file=298
>
> Most  people who are listed and do a bit of digging have no
problems
> reaching us -- actually almost all the mail I/Richard  answer is
"why am I
> listed mail" and a considerable amount of what Don answers is the
same. It
> is important that before someone writes that they do read at
least some of
> the information on the website and/or post in the newsgroup
and/or forum so
> that if they do have to write to us there is at least a small
chance that
> the email they send is somewhat informed about the situation. I
am over in
> the forums at least twice a day and usually more frequently. The
addresses
> are public enough -- we get remarkable amounts of spam as it is
and we
> *cannot* run the various email addresses behind blocklists :-(
>


Well, I can understand about not running behind blocklists!  But
since so many posters seem unaware of it, I thought it was not
readily available unless the situation seemed to need an /expert/
and /informed/ opinion about a particular IP address.

IOW, it really is worth it to try to get the poster to understand
at least a little of what he needs to be looking for before giving
him the address - to make your job easier.  Is that correct?
Otherwise, unless they asked for opinions, the first post ought to
be "this is the address."

(the post in question was the one who asked for a phone number
Joseph or, in that case, when he was so hopelessly lost - perhaps
because of a language barrier - was it better relations to just
give him the email address?)

Miss Betsy