[SpamCop-List] Re: Why Am I Blocked? FAQ

[Miss Betsy]

"Ellen" <nobody at spamcop.net> wrote in message
news:ctrc2k$12h$1 at news.spamcop.net...
>
> "Miss Betsy" <nobody at spamcop.net> wrote in message
> news:ctr7n0$spf$1 at news.spamcop.net...
> >
> >
> > Since addresses did age off the bl for various reasons, at the
time
> > this written, in much less time than 48 hours, saying 'within'
> > makes it accurate for any time within that period without going
> > into all the details and it is still accurate even though the
> > maximum time has changed, though it probably should be changed
> > either to reflect the official time or made even more
indefinite.
> > And I did know that it had changed, but didn't think that it
was
> > that important to change this FAQ.  Admins will want to know
> > exactly when or what the criteria are (which they will find if
they
> > use the official FAQ) and end users have no interest.
> >
>
> If you are going to write and post something called a faq that
someone new
> who comes into either the newsgroups or forums is going to be
pointed to or
> which it is likely that they will fall across on the way in, then
it should
> be accurate. When people see "faq" then they assume that the
information is
> the official information for the site as they have no way of
knowing
> otherwise.

It is 'accurate' and much more informative than the 'official' FAQ
for the newbie, non-technically fluent person.

>
> The criteria for the blocklist changes periodically and the
official
> information on the website is what should be pointed to. People
who see some
> article calling itself a a faq expect it to reflect reality. It
really does
> make a difference that people know the current expiration is 24
hours with
> no new reports and not 48 hours.

The point of this FAQ is that a lot of people do not access the
'official' FAQ before posting or don't understand it.  Several
people asked why no one posted a periodic FAQ in the ng the way
that other ngs do.  If someone 'official' wants to do that, please
let me know.
>
> And end user have *great* interest in knowing when something is
going to
> delist -- our mail is overflowing with questions from end users
as to when a
> listing is going to go away. In many cases, the end user is a
whole lot more
> interested from what I can see.

Well, see how well they understand the official FAQ.  If they did
understand it, they would know that it is more or less useless for
them to be trying to find out when their IP address ages off since
it is their ISP's policies (or lack thereof) that put their email
on the bl.  If the ISP is not careful about spam, they will just
have more problems.  They are wasting their time trying to find out
when it ages off especially by writing to spamcop instead of
complaining to their ISP and making them find out when their email
is going to be reliable again.

Miss Betsy