[SpamCop-List] Re: Request for help
MikeE at ster.invalid
Sat Jun 11 11:57:27 EDT 2005
Jeff Clarke wrote:
> I am a recent lurker to this forum who is now seeking some
> advice/guidance on using Spamcop from within Mail Washer Pro.
This seems like a MWP question rather than a SC question.
The issue is that SC isn't getting a proper item to parse from MWP, I
> However, on clicking the link to report the spam on each occasion
> recently one line of the reporting page says "No source IP address
> found, cannot proceed". I have also tried copy/pasting the same
> emails into Spamcop with the same result. MWP should send the whole
> message, I think; I have copied/pasted from the Message Source page
> in OE.
I'm not sure I understand all parts of the 2nd half of that par.
If you receive an item in OE and putting it into the webparser gives a
result of no source IP address, then the fault lies at how the server
stamped its line and we should examine such an item by your pasting its
If MWP sends an item to SC and you get a no source IP address, but the
same item submitted by pasting from OE gives a proper report, then the
problem lies with MWP and the way to troubleshoot a MWP induced problem
would be to have MWP send the item it is sending to SC to your own
address so you can look at what is wrong with it -- or to paste the
tracker for the MWP sent item here, perhaps pasting both the OE tracker
above and the MWP tracker just described for the same item.
^1 A tracker link is at the top of a parse result in this environment.
Here is your TRACKING URL - it may be saved for future reference:
kibitzer, not SC admin
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