[SpamCop-List] Re: Request for help

[Mike Easter]

Jeff Clarke wrote:
> I am a recent lurker to this forum who is now seeking some
> advice/guidance on using Spamcop from within Mail Washer Pro.

This seems like a MWP question rather than a SC question.

The issue is that SC isn't getting a proper item to parse from MWP, I
think.

> However, on clicking the link to report the spam on each occasion
> recently one line of the reporting page says  "No source IP address
> found, cannot proceed".  I have also tried copy/pasting the same
> emails into Spamcop with the same result.  MWP should send the whole
> message, I think; I have copied/pasted from the Message Source page
> in OE.

I'm not sure I understand all parts of the 2nd half of that par.

If you receive an item in OE and putting it into the webparser gives a
result of no source IP address, then the fault lies at how the server
stamped its line and we should examine such an item by your pasting its
tracker^1 here.

If MWP sends an item to SC and you get a no source IP address, but the
same item submitted by pasting from OE gives a proper report, then the
problem lies with MWP and the way to troubleshoot a MWP induced problem
would be to have MWP send the item it is sending to SC to your own
address so you can look at what is wrong with it -- or to paste the
tracker for the MWP sent item here, perhaps pasting both the OE tracker
above and the MWP tracker just described for the same item.


^1 A tracker link is at the top of a parse result in this environment.

Here is your TRACKING URL - it may be saved for future reference:
http://www.spamcop.net/sc?id=z773461900z01c46ac69539f51ad885c14087bfc12az


-- 
Mike Easter
kibitzer, not SC admin