[SpamCop-Social] Re: Damn MSN!
Tue Feb 18 20:03:17 EST 2003
"Sylvesterthekat" <me> wrote in message
As I may have said before, our cable provider is Adelphia. They have ads
> on TV all the time saying how much better they are than DirecTV and
> hawking their broadband internet service. Last week (during and after
> the rain) the reception got so bad that the digital cable was on the
> fritz and apart from one day since it's been unwatchable (so I didn't
> really get to enjoy the MBB marathon).
**You didn't miss much, they replayed most of the old ones and added three
new ones, which were OK, but not great.
I called to ask what was going
> on and they couldn't say and set up an appointment for someone to come
> out on Thursday. I said I thought it wasn't my equipment but was a
> general glitch somewhere in the street or something.
**I've learned the hard way that customer service doesn't know their ass
from their elbows, they just have a script to follow, that's all, I called
to tell them that my cable was out and they're telling me "We don't show any
problem in your area". "BUT I'M TELLING YOU THERE *IS* ONE BECAUSE I HAVE
NO CABLE!!" Brain dead, a really don't know why they bother.......
Our free 4 months ends at the end of this month anyway and
> we'll give back the digital box so I don't care. We'll probably get
> DirecTV instead.
**Aside from a few glitches in the beginning, the cable internet has been
extremely reliable, I am hoping that Comcast is going to be just as good.
Do you know that DirecTV is going to be reliable? I've heard it isn't always
the best reception.
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